Features :
Why Create A Knowledge Base?
Provide Detailed Information About Products & Services
Set Up Instant Self-Servicing For Your Customer Queries
Reduce Support Tickets & Boost Your Team’s Productivity
Use Ready Templates For Documentation
Create an attractive landing page for your WordPress knowledge base in a matter of minutes with our beautifully designed ready templates. No need for any coding
Add A Scrollable Table Of Contents
Generate a responsive, scrollable Table of Contents automatically for your knowledge base to help site visitors navigate through your content with ease
Style Your Knowledge Base Effortlessly
Customize your WordPress documentation any way you want. Change the layout, colors or even style it to your own preferences using popular page builders and addons
Resolve Queries With Instant Answers
Quickly provide superior self-servicing to customers and reduce support tickets by helping them find solutions with Instant Answers chatbot
Evaluate Knowledge Base With Analytics
Track and evaluate the performance of your knowledge base and get insightful data about traffic, views and click-rates using an advanced, built-in analytics tool
Add An Advanced Live Search Bar
Assist your visitors to find helpful documentation articles and reduce the pressure on your support team with a built-in, customizable, advanced live search bar
Easily Manage Multiple Knowledge Bases
Create multiple knowledge bases for each of your products and maintain all of your documentation simultaneously from one website to increase efficiency
Translate Documentations Using WPML
Connect with users from around the world on your multilingual WordPress websites by translating single docs into any language through seamless integration with WPML
Create Restricted Internal Knowledge Base
Set up and manage your own private internal knowledge base on WordPress and control access to your internal documentation based on specific user roles
Get Knowledge Base Performance Email Report
Keep track of top-performing docs, the most searched keywords in a certain day, week, or month & much more with a detailed overview email report.
Create Stylish FAQ For Your Documentation Pages
Create a stylish FAQ section with BetterDocs FAQ Builder and answer your customer’s frequently asked questions to scale your support pressure.
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