Helpdesk Analytics
Ticket Trend
Incoming vs resolved volume monthly.
CSAT and Response
Service quality movement over time.
About the Analytics Page
Analyze ticket trends, response performance, and CSAT movement to guide support operations strategy.
Helpdesk Analytics
Ticket Trend
Incoming vs resolved volume monthly.
CSAT and Response
Service quality movement over time.
About the Analytics Page
Analyze ticket trends, response performance, and CSAT movement to guide support operations strategy.